Privacy Policy

A legal disclaimer

NexStop Logistics (“NexStop”, “we”, “us”, or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit www.NexStopLogistics.com or contact us by phone, email, or through our forms and social channels.

By using our website or services, you agree to this Privacy Policy.

1. Information We Collect

We may collect:

1.1 Information you provide directly

Name
Company name
Phone number
Email address
Pickup and delivery addresses
Any other details you share in a contact form, quote request, or email

1.2 Information collected automatically
When you visit our site, we and our service providers may automatically collect:

IP address
Browser type and version
Device type
Pages viewed and time spent on the site
Referring pages or links

This information is typically collected using cookies, pixels, and similar technologies.

2. How We Use Your Information

We may use your information to:

Provide and manage delivery services
Respond to inquiries and quote requests
Schedule pickups and deliveries
Send service updates or important notices
Improve our website, services, and customer experience
Detect or prevent fraud and security issues
Comply with applicable laws and regulations

We do not sell your personal information.

3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

Remember your preferences
Analyze how visitors use the site
Improve performance and user experience

You can usually control or delete cookies through your browser settings, but doing so may impact how the site functions.

4. Sharing of Information

We may share your information with:

Service providers and vendors who help us run our business (e.g., website hosting, analytics, email services, payment processors)
Business partners involved in fulfilling a delivery or logistics service
Authorities or law enforcement, if required by law or to protect our rights, safety, or property

These third parties are only given the information needed to perform their services and are expected to protect it.

5. Data Security

We use reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We keep your information only as long as necessary to:

Provide services
Fulfill the purposes described in this policy
Meet legal, accounting, or reporting requirements

7. Children’s Privacy

Our website and services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can remove it.

8. Your Choices

You may:

Ask us to update or correct your information
Ask to stop receiving non-essential emails (such as marketing messages)
Ask questions about how your data is used

To do so, contact us using the information below.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective date” at the top. Your continued use of the site after changes are posted means you accept the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or your information, contact us at:

NexStop Logistics
Birmingham, AL, USA
Phone: 1-800-458-8227
Website: www.NexStopLogistics.com